Communications Specialist

Position Overview

You’ll be part of a growing Marketing and Communications team and work closely with departments locally and globally to ensure communications are clear, consistent and aligned with company goals.

The Communications Specialist is a hands‑on content creator and communicator who helps connect GN Hearing…with a focus on the ReSound brand…with our key audiences:

• Employees (with a strong focus on Shakopee- and US‑based teams)
• Hearing care professionals (our customers)
• People with hearing loss and their families
• Community and educational partners

In this role, you will collect, create and distribute helpful, engaging content that supports GN’s business objectives, culture and brand reputation. You will:

• Manage an internal “news bureau” where you will monitor internal and external sources to develop new or adapt existing content for our various audiences
• Support and coordinate Shakopee and US employee communications activities and platforms
• Develop and manage a continuous content calendar across departments and channels, ensuring alignment to strategic content pillars as well as priority campaigns and product launches
• In partnership with the brand marketing team, coordinate communications for GN/ReSound customers (hearing care professionals)
• Review current communication processes and recommend improvements
• Support US, North America and global communication initiatives and campaigns

• Curate and prioritize stories and topics that:

Support GN Hearing / ReSound strategic goals and understanding of our products, customers, and patients

• Maintain an integrated editorial calendar that includes internal, customer, patient, and community‑focused content

• Write, edit, and produce content for multiple channels and audiences, including:
• Internal: intranet, e‑newsletters, manager updates, town halls/employee events, executive emails, digital signage, internal social channels
• External: customer communications, blog and social media posts, press releases, web copy updates, talking points, community updates
• Create short‑form video content using a smartphone and basic accessories (tripod, microphone, lights)
• Tailor messaging and format so content relevant and helpful for each audience

• Partner with Human Resources, Product R&D, Operations, and other functions to provide a communications perspective on employee initiatives, change management and special projects
• Collaborate with marketing, sales, training and global audiology teams to identify and share content that supports hearing care professionals and patients
• Meet with leaders and subject matter experts to identify key messages, gather story ideas and align communication priorities
• Support other internal groups as needed (e.g., employee resource groups, site committees, community engagement)

• Manage and maintain the Shakopee intranet and other internal communication platforms to ensure they are up to date, user friendly and aligned with brand standards
• Coordinate distribution of content through appropriate channels (email, intranet, presentations, newsletters, social media, etc.) and ensure consistency of tone and messaging

• Monitor engagement with key communications and share insights and recommendations
• Continually assess and recommend improvements to communication practices, processes, and tools to better reach employees, HCPs, patients, and partners

• Participate in GN’s global communication networks (e.g., communications and community, employee communications, social media)
• Support local and regional communication colleagues as needed for U.S. or Canadian audiences

• Editorial management:
  Experience planning, curating, and scheduling communications on multiple platforms and for varied audiences. Able to manage multiple projects and…