Member Specialist - PT

Sam's Club # Old Carriage Ct
Shakopee, MN

2 open positions

R-2417680

$19.00 - $27.00/hr*

Shifts may vary

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.

• Provide member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.
• Serve members in self-checkout area; resolve member issues and concerns; promote Sam's Club products and services; provide guidance and support to members regarding self-service technology; process member purchases; assist with payments, returns, refunds and exchanges according to company policies and procedures for different membership and payment types; assist members with transactions utilizing self-checkout area.
• Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs and other required documentation; executing emergency response procedures; ensuring compliance with company security and safety practices.
• Assist with the training of Member Frontline Service associates on company processes and procedures; teach new technology and tool functionality; deliver new program rollout training; provide continuous learning and process improvement opportunities.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; applying them in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties and feedback.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high-school completion, bachelor’s degrees, English Language Learning and short-form certificates.
• Additional compensation: premiums ranging from $0.35 per hour to $3.00 per hour in certain circumstances.

The hourly wage range for this position is $19.00 to $27.00*.

* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

• Retail experience including operating front-end equipment (e.g., cash register) and working with mobile retail applications.

8201 Old Carriage Ct, Shakopee, MN , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.