Dairy Assistant Department Manager

## Dairy Assistant Department Manager Apply locations:
Shakopee, 1451 Adams St S, Shakopee, MNtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 3, 2026 (13 days left to apply) job requisition :
R237623
** Additional Considerations (if any):****
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
***
* Job Description:

***
* Job Title:

** Assistant Dairy Department Manager
** Department:
** Dairy
* * FLSA**:
Non-Exempt
** General Function
** Responsible for assisting the Dairy Department Manager to present the freshest, most innovative and best quality products at a competitive retail price to customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
** Core Competencies
*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations
** Accountable and

Reports to:

District Store Director, Store Manager, Assistant Manager of;
Store Operations, Perishables, and Health Wellness Home;
Dairy Department Manager Positions that Report to you:
Dairy Clerks, Part time employees
** Primary Duties and Responsibilities
*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include)  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Reviews appearance of the coolers and freezers and faces, replenishes, and removes damaged and outdated products.
* Ensures department standards are met.
* Oversees the part time dairy and frozen employees – outlines duties, trains, and follows up to ensure duties are completed.
* Trains new employees.
* Handles and satisfies customer issues.
* Ensures department is clean and neat including but not limited to cleaning cases and shelves, and sweeping floors.
* Receives deliveries, puts product away, reviews invoices, and logs in record book daily.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
** Secondary Duties and Responsibilities
*** Assumes management duties in absence of Department Manager.
* Orders for the department when necessary
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
** Knowledge, Skills, Abilities and Worker Characteristics
*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
** Education and Experience
** High school or equivalent experience and over six months up to one year of similar or related experience.
** Supervisory Responsibilities (Direct Reports)
*** Instructing, assigning, reviewing, and planning the work of others.
* Maintaining standards, coordinating activities, and acting on employee problems.
* Has the authority to recommend employee…