Aftermarket Sales Accounts Specialist

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Join to apply for the Aftermarket Sales Accounts Specialist role at Xylem

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are Hiring an Aftermarket Sales Account Specialist in Shakopee, MN!

Responsible for managing and growing aftermarket sales accounts within Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. Sells products and/or services to customers through a variety of mediums and acts as a point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business.

Builds relationships with accounts through ongoing client contact and support. Maintains relationships with most accounts virtually but occasionally travels into the field for face-to-face meetings and site visits. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

May work in tandem with the outside sales team to achieve sales goals and revenue targets.

CORE RESPONSIBILITIES AND TASKS:

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers quotes and proposals to deliver to customers
• Ensures customer satisfaction and retention
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Completes routine sales following established practices and policies
• Sells less-complex products/services; very tactical sales
• Smaller accounts and revenue responsibility; fewer accounts to be responsible for
• Partners with senior sales reps to begin building contacts and identifying opportunities
• Other duties as assigned

FORMAL EDUCATION:

• Required:
  
  High School Diploma or equivalent or up to 3 years of experience
• Preferred: BA/BS preferred

KNOWLEDGE & EXPERIENCE:

• Intra-departmental communication for the purpose of alignment/information sharing
• Ability to learn sales techniques & company products/services
• Ability to understand entry-level concepts in execution and organization skills
• Ability to execute tasks with guidance
• Ability to work under clearly defined guidelines
• Basic understanding of ERP and CRM systems
• Fluency in Microsoft Office applications (Outlook, Word, Excel)

PHYSICAL REQUIREMENTS:

• Please check all that apply and fill in all required blanks.
• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings, and/or seminars is required.

TRAVEL REQUIREMENTS: 10%

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication;

where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the…