FSC; Family Service Coordinator - Emergency Services

FSC (Family Service Coordinator) - Emergency Services

Full Time Professional Shakopee, MN, US

Salary Range: $43,888.00 To $46,800.00 Annually

Family Service Coordinator - Emergency Housing Services

1.0 FTE

The Family Service Coordinator (FSC) for Emergency Services responds to emergency needs of clients who seek or utilize CAP Services. Many of the clients who seek these services are experiencing homelessness or near homelessness and need housing resources. Clients are then assessed for eligibility of specific services and programs and offered various resources. This FSC position will operate in the Shakopee office.

The intensity of service delivery will vary according to individual need and progress toward achieving self‑defined goals along with the need to deploy at each location based on current client volume. Communities are involved to ensure there are lasting connections for the individuals and families living there.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours, factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function.

Essential duties and responsibilities may include, but are not limited to, the following:

• Assist individuals and families in crisis. Triage walk‑ins as needed in Shakopee office and screening for housing assistance.
• Respect and respond competently to the culture, traditions, lifestyle, language, and values of each family and community.
• Using the screening tool and a team consultation approach, determine eligibility for rent assistance and other programs.
• Maintain individual and family files and program data for automated tracking and reporting systems for the Housing Department as directed by funding source.
• Case manage clients specific to emotional, physical, social, and cultural issues in an effort to reduce housing barriers.
• Monitor client progress toward goals by checking in with the client. The FSC challenges, assists, councils, advocates for, and empowers clients to become self‑supporting.
• Establish mutually respectful partnerships with individuals and families to support the efforts of individuals and families to reach their goals.
• Complete application materials for all CAP Agency programs and maintain record keeping.
• Coordinate and integrate the CAP Agency's program services to enhance effectiveness. Support individuals and families in accessing community resources.
• Participate in a CAP Agency Community Team to implement outreach, recruitment, and development of community partnerships for agency programs.
• Offer individuals in the community and community groups the opportunity to be involved in agency activities, including policy groups and training.
• Attend community meetings as directed by supervisor.
• Contribute to effective program practices and maintain a commitment to professionalism.
• Other duties as assigned.

• Fostering Teamwork
• Communication
• Building Collaborative Relationships
• Client Centered Approach
• Analytical Thinking, effective communication and listening skills
• Use of Technology and information management

Four-year degree in social work or related field plus one year of associated experience or equivalent combination of education and experience. Experience working with youth, families, and single adults in crisis from various social backgrounds. Experience working with housing programs. In lieu of education, experience is considered.

Knowledge of:

• Must be able to translate and effectively deliver grant funded…