Driver Manager - Shakopee, MN

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.

As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.

Must Have

Skills:

Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.

Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)
Hands on leadership. Ability to fill in during absences, or busy business seasons.

Job Responsibilities:

Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution

Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team Train and onboard new customer service staff

Build office and driver schedules and ensure hours adherence

Review payroll accuracy and partner with Driver Managers on route adjustments

Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
Order office supplies and maintain proper staging of product and paperwork

Support inbound/outbound processes in 3PL locations

Investigate freight and Sedgewick claims

Assess waste/recycling operations and recommend improvements

Lead and support drivers daily to ensure readiness and success.

Monitor performance metrics and coach for improvement.

Oversee DOT compliance and safety standards for drivers and equipment.

Conduct on-road observations and Safe Work Habits Assessments.

Partner with operations to optimize routes and maintain fairness.

Drive a culture of professionalism and customer satisfaction.