Service Desk Clerk
Job in
Shaler Township, Allegheny County, Pennsylvania, USA
Listed on 2026-07-22
Listing for:
Giant Eagle
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Job Description & How to Apply Below
Resolve customer questions and concerns by communicating effectively with customers and staff;
Assist customers with services such as Giant Eagle Advantage Cards, Dress for Success dry cleaning service, purchasing money orders, completing Money Gram transactions and carrying out lottery transactions;
Answer telephones in a friendly and efficient manner and direct customer and business partner calls to the appropriate personnel, taking messages as needed;
Answer guest inquiries at the Guest Service Desk in a prompt and courteous manner;
Maintain cleanliness of department and work area; ensure safety in all activities
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