Service Desk
Job in
Shaler Township, Allegheny County, Pennsylvania, USA
Listed on 2026-07-30
Listing for:
Giant Eagle
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Maintain safety as the top priority in all aspects of your work for our Team Members, guests and products;
Resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an efficient manner;
Assist customers with services such as applying for Giant Eagle Advantage Cards, using the Dress for Success dry cleaning service, purchasing money orders, completing Money Gram transactions and carrying out lottery transactions;
Answer telephones in a friendly and efficient manner and direct customer and business partner calls to the appropriate personnel, taking messages as needed;
Answer guest inquiries at the Guest Service Desk in a prompt and courteous manner
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