Part-time Teller ; Bank, division

Description

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive.

The Teller position is responsible for providing excellent customer service while performing a variety of lobby and drive-thru transactions for bank customers by assisting them with processing routine financial transactions on a day-to-day basis. The position requires prompt, efficient, and accurate service when processing transactions in accordance with all bank policy and procedure. Success in this job relies on your time management skills, organization, and positive attitude.

Hours are approximately 11-6 Monday through Friday, and rotating Saturdays 7:45-12:00.

• Responsible for comprehensive, prompt, and efficient customer transactions
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Count checks and packages coins and currency
• Assist in the bank-by-mail function
• Issue cashier’s checks and gift cards
• Promote and explain other financial institution services such as a consumer and mortgage loan, IRA’s, certificates of deposit, safe deposit boxes and cashier’s checks
• Responsible for checking night depository bags and recording proper information on the financial institution’s forms
• Receive consumer loan and other payments, and ensures the payments match balances due
• Ensures the teller station is properly stocked with forms, supplies, etc.
• Balance cash drawer at the end of shift and compares totaled amount to computer-generated proof sheet
• Report any discrepancies to the supervisor/management as necessary
• Assist in balancing bank products at end of day
• Perform fraud review for mobile check deposits
• Assist in other daily teller tasks such as applying postage to outgoing mail, directing incoming faxes and mail and answer phones
• Will follow established processes and guidelines in daily activities and adhere to all applicable laws and regulations

• Adaptability:
  Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
• Customer Service
  
  Skills:
  
  Demonstrates professionalism and empathy in customer interactions with both internal and external customers
• Teamwork:
  Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Flexibility:
  Capable of handling multiple demands and can readily shift priorities
• Influence:
  Possess the capacity to be aware of, control, and express emotions, and to handle interpersonal relationships judiciously and empathetically
• Agility:
  Able to process information and move quickly through problem resolution
• Communication
  
  Skills:
  
  Comfortable and confident proactively engaging with and in conversation with different audiences
• Must be motivated, dependable and responsible
• Possess strong interpersonal and verbal communication skills
• Ability to work both independently and as part of a team in a fast-paced environment
• Sensitivity to confidential information is required
• Basic working knowledge of standard office equipment
• Strong attention to detail
• Ability to learn new systems quickly and effectively
• Highly reliable with the ability to maintain regular attendance and punctuality
• High School Diploma or equivalent
• Relevant experience in banking or financial services a plus

• Competitive salary
• Medical, Dental, Vision
• Short-Term Disability, Long-Term Disability
• FSA, HSA, 401K
• Basic Life, Voluntary Life
• Paid Parental Leave
• Performance-based bonus opportunities

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team. As many of our team members can tell you, there is something special about working here.