Factory Manager - Marble & Granite Industry

The Factory Manager would oversee the end‑to‑end factory management, procurement, import, fabrication, manufacturing, installation logistics, quality control, workforce management, and process improvement operations.

• Develop and execute operational strategy aligned with the company’s business goals (growth in supply/fabrication/installation of marble & granite products).
• Set operational KPIs (e.g., fabrication throughput, installation efficiency, on‑time delivery, cost per square meter, waste reduction) and monitor performance.
• Forecast operational capacity needs (machines, manpower, flooring/cutting, finishing, logistics) to meet project demands.

• Oversee the fabrication/manufacturing process of marble/granite (cutting, polishing, finishing, quality check) ensuring efficient workflow, minimal waste, high quality.
• Ensure maintenance of machinery equipment, safe operations, and compliance with standards.
• Implement lean or continuous improvement methodologies to increase productivity and reduce costs.

• Manage procurement of raw stone blocks/slabs, importing if required, maintaining relationships with suppliers.
• Maintain efficient ordering, receiving, storing, and dispatching of materials with minimal delays and damage.
• Coordinate with warehousing/stock control for optimal inventory levels, careful handling of premium material, and cost control.

• Oversee installation teams and logistics across residential and commercial projects: scheduling, staffing, site coordination, subcontractor coordination if any, installation quality and client satisfaction.
• Interface with project management, sales/business development, and site teams to ensure operations support project execution.
• Ensure safe working practices at site, compliance with UAE regulations and client requirements.

• Define and enforce quality control processes for products (marble/granite worktops, vanities, counters) and installations.
• Address and resolve operational issues, defects, client complaints, and ensure lessons learned feed back into process improvement.
• Monitor customer satisfaction insofar as operations affect delivery, installation, and after‑care support.

• Prepare and manage operational budgets, control costs of fabrication, installation, transportation, workforce, wastage, etc.
• Analyze cost drivers and implement cost‑saving initiatives without compromising quality.
• Work with finance/management to approve capital expenditure (machinery, upgrades) and justify ROI.

• Ensure all operations adhere to health & safety standards (workshop, factory, site installations) as per UAE regulatory requirements.
• Maintain compliance with environmental regulations as relevant for stone processing, waste disposal, etc.
• Implement and monitor safe working protocols, training, equipment safety checks.

• Build, lead and mentor a high‑performing operations team including supervisors, managers, technicians, installers.
• Set clear performance expectations, provide coaching, training and development.
• Drive a culture of accountability, continuous improvement, safety and quality.

• Provide regular operational reports to senior management: performance metrics, bottlenecks, budget variances, upcoming capacity requirements.
• Liaise with other departments (sales, business development, finance, HR, procurement) to ensure integrated operations.
• Engage with clients or major project stakeholders when necessary to support operational delivery and respond to escalations.