Manager Receivables

Position Summary

The Manager – Receivables is responsible for leading and managing the Group's Accounts Receivable function to ensure timely invoicing, effective collections, robust credit control, and optimized cash flow management. The role plays a critical part in safeguarding revenue, minimizing credit risk, improving working capital, and maintaining strong customer relationships.

The successful candidate will oversee the complete receivables lifecycle, collaborate closely with commercial and operational teams, and provide strategic insights to enhance collection performance, reduce overdue balances and strengthen financial controls.

• Oversee the complete accounts receivable cycle from invoicing through to collection and cash application.
• Ensure timely and accurate issuance of customer invoices, debit notes and credit notes.
• Monitor customer outstanding balances and proactively drive collection efforts.
• Review and approve customer account reconciliations.
• Ensure accurate recording and allocation of customer receipts.
• Monitor unbilled revenue and coordinate with operational teams to ensure timely billing.

• Assess customer creditworthiness and recommend appropriate credit limits.
• Monitor customer credit exposure and ensure compliance with approved credit policies.
• Identify potential collection risks and implement mitigation strategies.
• Review customer payment behavior and recommend corrective actions where necessary.
• Support legal and commercial teams in collection recovery actions when required.

• Coordinate project billing activities and ensure compliance with contractual milestones and billing requirements.
• Review customer contracts, payment terms and commercial clauses impacting invoicing and collections.
• Ensure billing processes align with contractual obligations and revenue recognition requirements.
• Resolve customer billing disputes and collaborate with internal stakeholders to expedite resolution.

• Prepare Accounts Receivable aging reports, collection forecasts, DSO reports and management dashboards.
• Monitor collection performance against targets and recommend improvement initiatives.
• Provide regular cash flow projections related to customer collections.
• Analyze collection trends and identify opportunities to improve working capital performance.
• Present receivables performance reports and recommendations to senior management.

• Ensure compliance with internal controls, company policies and financial procedures.
• Support internal and external audits by providing required documentation and reconciliations.
• Drive continuous improvement initiatives within receivables, billing and collection processes.
• Support ERP optimization and automation initiatives to improve efficiency and reporting accuracy.

• Days Sales Outstanding (DSO)
• Collection Ratio
• Overdue Receivables Percentage
• Bad Debt Ratio
• Collection Performance vs. Targets
• Cash Collection Forecast Accuracy
• Reporting Accuracy and Timeliness
• Customer Dispute Resolution Time

• Bachelor's Degree in Accounting, Finance, Business Administration or a related discipline.
• Professional qualification such as ACCA, CPA, CMA, CA or equivalent highly preferred.
• Minimum 7–10 years of relevant Accounts Receivable, Credit Control or Finance experience, including managerial responsibilities.
• Experience with in contracting, engineering, telecom, technology or project-based organizations considered a strong advantage.

• Strong knowledge of Accounts Receivable, Credit Control, Collections and Cash Flow Management.
• Ability to review and interpret customer contracts, payment terms and commercial clauses.
• Working knowledge of IFRS 15 (Revenue from Contracts with Customers) and project billing concepts.
• Strong understanding of revenue recognition and receivables management.
• Proficiency in Microsoft Dynamics 365 Business Central, SAP, Oracle or similar ERP systems.
• Advanced Microsoft Excel skills including reporting, analysis and forecasting.
• Understanding of legal…