Operations Officer UAE National

Responsibilities

• Process all inward and outward clearing cheques within stipulated cut-off time with zero errors.
• Process inward and outward transfers on FTS system, SWIFT, and BUNA.
• Use ICCS system and Image Cheque Clearing System to process transactions and propose process improvement ideas.
• Gain expertise in processing FTS, SWIFT, BUNA, WPS and DDA based transactions.
• Review mandate files and update the system for client onboarding and maintenance.
• Handle all operational tasks related to cheque book, credit cards, debit cards, and account maintenance.
• Act as backup for all functions in Operations, gaining knowledge in other areas of the unit.
• Understand sanction approval terms and process only if relevant approvals are obtained.
• Have end-to-end working knowledge of Temenos core banking system.
• Coordinate with CBUAE IT and other departments to ensure completion of assigned processes.
• Review all transactions to ensure adherence to bank policies and procedures.
• Prepare reports related to Central Operations.
• Process all transactions with minimal supervision.
• Support and participate in UAT testing and process improvement plans.
• Follow and adhere to all guidelines, policies, and procedures of the department and the bank.
• Ensure proper audit trails are submitted on inquiries and comments are provided to the manager for review.
• Ensure adherence and awareness of privacy requirements and practices.

• Bachelor’s Degree in Commerce, Banking, Economics, or Finance.
• At least 3 years of relevant experience in the UAE banking sector, specifically in Operations.
• Expertise in understanding and interpreting regulatory, retail, and corporate credit approvals/requirements.
• Working knowledge of banking applications.