Hospitality ​/ Hotel ​/ Catering Helper, Event Management & Planning

To support the daily execution of tours by preparing materials assisting with tour setup and design providing on-ground support during tours and ensuring proper clean-up and organization after each tour contributing to a smooth and high-quality visitor experience Prepare organize distribute collect clean and properly store all tour materials equipment furniture and tools before and after each tour Assist in setting up and maintaining the approved tour layout and design Provide on-ground support during tours by assisting guides and coordinating visitor flow to ensure smooth tour operations Support daily cleaning tasks across camps facilities and operational areas Handle the loading unloading transportation and organization of materials and supplies Identify and report any damaged missing or malfunctioning materials equipment safety hazards or maintenance issues to supervisors Follow all health safety and hygiene standards throughout daily operations Assist team members in preparing and delivering guest experiences and activities strong Key Performance Indicators strong Prepare and organize tour materials before the start of the tour upon daily checklists

Accuracy and completeness of materials zero missing items and a valid justification for missing items by tour readiness audit

Assist with tour layout setup compliance with approved tour layout and design 100 compliance supervised by the Head of Department Setup completed before guest arrival measured by setup log Provide on-ground tour support Responsiveness to guide requests immediate during the tour measured by guide feedback Post-tour collection storage Proper collection and storage of materials measured by the end of day inspection Adherence to cleaning procedures upon supervisor check Support visitor flow coordination Smooth visitor movement during tours by the Observation tour reports Crowd support during peak times Effective support provided by Supervisor assessment Report damaged or missing materials timely reporting of issues measured by the damage issues log Report damaged or missing materials Accuracy of reports measured by cross check

• Previous experience in events, tourism, hospitality, or operational support is an advantage
• Ability to perform physical tasks such as setting up, moving materials, and cleaning
• Willingness to work daily and support multiple tours per day
• Good communication skills and ability to follow instructions
• Friendly and approachable, with a positive attitude; must be smiling and kind when interacting with visitors