FandB Attendant

Job Description

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Direct and supervise the service team to ensure that all duties are performed as per standards.
• Ensure that all employees have received adequate training to perform their duties.
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
• Ensure minimum wastage, breakage and spoilage.
• Actively use up selling techniques bye exceeding guest expectations and to increase revenue.

Ideally, youll have some or all of the following competencies and experience were looking for :

• Similar experience in a luxury hotel.
• A business-related degree or equivalent.
• Experience in effective learning and development methods.
• Ability to work in a fast-paced and diverse work environment.
• Strong interpersonal skills and excellent command of written and spoken English.
• Additional language is an added advantage.
• Strong organizational skills.
• Result-oriented and self-motivated along with a positive attitude.

We’ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit  to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?