Housekeeping Supervisor

Role Overview

Join our hospitality team as a Housekeeping Supervisor
, where you'll play a key role in maintaining the highest standards of cleanliness, presentation, and guest comfort at The Chedi Al Bait, Sharjah
. As part of our Housekeeping team, you'll supervise daily operations, support housekeeping colleagues, and ensure guest rooms and public areas consistently meet luxury hospitality standards.

• Supervise and coordinate the daily activities of the Housekeeping team, including room attendants and public area attendants.
• Inspect guest rooms, suites, corridors, and public areas to ensure cleanliness, presentation, and maintenance standards are consistently met.
• Allocate room assignments and daily tasks according to occupancy levels and operational requirements.
• Ensure guest rooms are prepared and released on time while maintaining attention to detail.
• Monitor housekeeping supplies, linen, amenities, and equipment, ensuring proper stock levels and usage.
• Coordinate closely with Front Office regarding room status, early arrivals, late check-outs, VIP guests, and special requests.
• Liaise with Engineering and other departments to report and follow up on maintenance issues.
• Respond promptly and professionally to guest requests, concerns, and housekeeping-related complaints.
• Train, coach, and motivate housekeeping colleagues to maintain high standards of service and performance.
• Conduct regular inspections and provide constructive feedback to team members.
• Ensure compliance with hotel standards, health and safety procedures, hygiene requirements, and company policies.
• Maintain accurate housekeeping records, checklists, reports, and room status updates.
• Monitor lost and found procedures and ensure all items are handled according to hotel policy.
• Assist the Housekeeping Manager with administrative duties, staff scheduling, inventory control, and departmental operations.
• Support deep-cleaning schedules, preventive maintenance initiatives, and special cleaning projects as required.

• Previous experience as a Housekeeping Supervisor or in a similar supervisory role within a luxury hotel or upscale hospitality environment.
• Strong knowledge of housekeeping operations, cleaning standards, room inspections, and hotel procedures.
• Excellent communication and interpersonal skills.
• Strong leadership, organizational, and team-management abilities.
• Excellent attention to detail and commitment to maintaining luxury hospitality standards.
• Ability to identify and resolve housekeeping-related issues efficiently and professionally.
• Experience coordinating with Front Office, Engineering, Laundry, and other hotel departments.
• Ability to work efficiently in a fast-paced environment while managing multiple priorities.
• Professional appearance and well-groomed presentation in accordance with hotel standards.
• Flexibility to work shifts, including weekends, public holidays, and overnight shifts when required.
• Positive attitude, reliability, teamwork, and a strong commitment to guest satisfaction.

• Competitive salary.
• Training and professional development opportunities.
• Uniform and meals provided during working hours.
• Opportunities for career growth within a prestigious hospitality group.
• Supportive and engaging team environment.