Centre Manager

What we are looking for:

The ideal Centre Manager is organised, approachable and highly operationally aware, able to maintain oversight of busy programme environments while supporting staff to deliver safe and high‑quality experiences. They lead professionally, communicate clearly, and remain calm under pressure, balancing participant experience, staff performance, facilities, and operational priorities throughout the day. The role requires someone who is proactive, dependable, and committed to maintaining high standards across both camp operations and programme delivery.

• Experience managing outdoor residential programmes, camps or experiential learning environments.
• Experience supervising and developing staff teams.
• Strong organisational and operational coordination skills.
• Experience working with schools and educational groups.
• Relevant First Aid qualification.
• Experience managing facilities, accommodation or guest operations.
• Full UAE driving licence or ability to obtain one.
• Strong understanding of risk management and safety procedures.

• Leadership or management qualification.
• Technical outdoor qualifications.
• Experience working in remote or expedition‑based environments.

To manage the day‑to‑day operation of Kalba Mountain Camp, ensuring that facilities, staff and programmes operate safely, efficiently and to a consistently high standard.

Site Operations – Responsible for the daily running of the camp, including accommodation, facilities, schedules and programme flow. Ensures the site is prepared and ready for all incoming groups.

Programme Delivery Coordination – Oversees on‑site programme delivery, ensuring that activities run to schedule, staffing is allocated effectively and delivery standards are maintained across programme areas.

On‑Site Leadership – Acts as the primary point of contact for visiting schools and group leaders. Maintains visibility on site and ensures a smooth and professional experience for all guests.

Staff Supervision & Performance – Manages instructors and support staff on site, including daily briefings, task allocation and oversight of performance during programmes. Provides direct feedback and support to Senior Instructors to maintain high delivery standards.

Quality Assurance & Training Oversight On‑Site – Monitors the quality of programme delivery and ensures that activities are delivered in line with company standards, SOPs and learning objectives. Supports the development of Senior Instructors through coaching, feedback and on‑the‑job training. While the role may occasionally involve direct session delivery, the primary focus remains on maintaining overall site operations, staff performance and delivery quality.

Identifies performance gaps, training needs or inconsistencies in delivery and escalates these to the Operations Manager where required.

Safety and Welfare On‑Site – Ensures that safety procedures, safeguarding standards and welfare protocols are implemented in practice. Monitors delivery and escalates concerns where required.

Facilities and Equipment Oversight – Monitors the condition of camp facilities and equipment, reports maintenance needs and ensures that operational areas are clean, functional and ready for use.

Authority and Decision‑Making – The Centre Manager has authority over the day‑to‑day operation of the site, ensuring programmes run effectively and safely while responding to changing operational requirements and real‑time conditions. The role is responsible for allocating staff resources in line with programme plans, providing guidance, direction and performance feedback to on‑site teams and escalating any operational, safety, welfare or resource‑related concerns to the Operations Manager where necessary.

Working at Absolute Adventure requires professionalism, adaptability and a commitment to maintaining high standards across both programme delivery and teamwork. Staff are expected to operate in line with company policies, SOPs and operational standards while contributing positively to the wider participant and staff experience.