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Job Description & How to Apply Below
Description
In this role, you will support the end-to-end sales fulfilment process by accurately recording sales orders, coordinating with factories, tracking progress, and ensuring orders meet quality standards before reaching customers. You will play a key role in enabling smooth sales operations across online, offline, and event-based channels.
Role & Responsibilities- Record all sales orders received via Whats App, Instagram, home sales, and event sales
- Prepare and organize orders in advance of scheduled sales events
- Forward confirmed orders to the factory and coordinate production requirements
- Conduct regular follow-ups with the factory to ensure timely order completion
- Follow up with suppliers or manufacturers to ensure on-time delivery of store production items
- Perform quality checks on finished products prior to dispatch
- Prepare, pack, and label customer delivery parcels accurately
- Maintain and update the order tracker with real-time status information
- Coordinate with logistics or delivery partners for dispatch where required
- Support customer service teams with order status updates
- Ensure documentation and records are accurate and properly filed
- Identify bottlenecks or recurring issues and elevate proactively
- Sales order recording and coordination across multiple channels
- Strong order tracking and follow-up discipline
- Coordination with factory and production teams
- Quality checking of finished goods prior to dispatch
- Preparation and packing of customer delivery parcels
- Maintenance of accurate order trackers and sales records
- ERP system usage for order and sales updates (Odoo preferred)
- High attention to detail and accuracy
- Bachelor’s degree or diploma in Business Administration, Sales, Operations, or related field preferred
- 1-3 years of experience in sales coordination, order processing, or operations support
- Experience in Fashion, Retail, Manufacturing, or E-commerce environments is a strong advantage
- Experience working with ERP systems or order management tools preferred
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