Sales Coordinator

Dr. Scent is looking for a proactive and organized Sales Coordinator to support and coordinate the daily activities of our sales team. This role plays a vital part in managing sales operations, monitoring lead generation activities, preparing quotations and reports, coordinating with internal departments, and ensuring the sales team has the tools and support needed to achieve business targets.

• Coordinate and monitor the daily activities of the Sales Team to ensure consistent lead generation and business development efforts.
• Track sales leads, customer inquiries, and follow-up activities to maximize conversion opportunities.
• Support Sales Executives throughout the sales cycle by preparing quotations, proposals, RFQs, presentations, and sales documentation.
• Assist the Sales Manager in monitoring team performance, sales pipelines, and lead generation activities.
• Prepare quotations, contracts, Purchase Orders (LPOs), invoices, and customer documentation.
• Follow up with customers on quotations, renewals, pending orders, and contract expirations.
• Coordinate with Operations, Purchasing, Accounts, and Marketing to ensure timely order processing and customer satisfaction.
• Maintain accurate records in the ERP/CRM system and prepare daily, weekly, and monthly sales reports.
• Create professional PowerPoint presentations, Excel reports, dashboards, and sales analyses.
• Support tender submissions and ensure all client documentation is complete and submitted on time.
• Respond to customer inquiries and resolve administrative issues promptly.
• Assist the sales team in closing deals by ensuring all commercial documents and approvals are completed efficiently.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2-4 years of experience in Sales Coordination, Sales Administration, or Sales Support.
• Experience supporting sales teams and monitoring sales activities.
• Strong understanding of lead generation, quotations, contracts, and sales documentation.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Experience using ERP or CRM systems is an advantage.
• Excellent organizational, communication, and multitasking skills.
• Strong attention to detail with the ability to work in a fast-paced environment.

• Experience coordinating a high-performing sales team.
• Strong analytical skills with the ability to monitor sales pipelines and lead generation.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks while meeting deadlines.
• A proactive mindset with a passion for supporting business growth.