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Job Description & How to Apply Below
Job Description:
Key Responsibilities
- Client-Centric Service:
Deliver personalized visa consulting services, managing theentire tourist visa application process, including electronic document collection, online application submissions, andfollow-up with relevant embassies or consulates. - Relationship Building:
Establish and maintain long-term relationships with clientsby offering ongoing support, updates, and expert advice ontourist visa-related matters. - Communication & Client
Education:
Clearly and effectively communicate with clients, providing timely updates, educating them on the visa process, timelines,and requirements to ensure they are fully informed at everystep. - Sales Mindset:
Approach each client interaction with a sales-driven mindset,focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client atthe forefront. - Continuous Improvement:
Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant. - Leverage Technology:
To streamline the visa application process, utilize digital tools for efficient document management, and stay updated withthe latest tech advancements to enhance service delivery.
The ideal candidate will thrive in a fast-paced, entrepreneurial environment and possess a strong client-centric inter-personalskills. Self-initiative, strong interpersonal communication skills,a knack at embracing new technologies, and a strong work ethic are essential to excel in this role.
Experience:
- Minimum of [2 years] experience in visa consulting or a related field in an operation &/or sales &/or customer servicecapacity, specifically in tourist visa processing.
- Competent with the array of Microsoft 365 Suite applications(Teams, Outlook, etc.).
Education:
Minimum University Bachelors degree or higher.
Location:
Ability to re-locate to/work in Sharjah, United Arab Emirates.
Language:
Fluent written & spoken English (at an advanced Level)
Additional language skills are a plus.
Benefits- Compensation commensurate with experience & expertise.
- Fully sponsored UAE Residence Visa for applicants requiring oneto work in the UAE.
- Medical Insurance.
- Ongoing L&D opportunities.
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