Admissions Sales Officer

ROLE OVERVIEW

An Admission Officer is responsible for managing the student admissions process and serving as the main point of contact for prospective students The role involves reviewing applications guiding applicants through admission requirements maintaining accurate records and supporting recruitment activities Admission Officers ensure that candidates meet institutional criteria while providing a positive and professional experience throughout the enrollment process

• Sales amp Lead Conversion
  • Handle inbound and outbound leads through calls emails Whats App and walk-ins
  • Counsel prospective students on suitable programs based on their career goals
  • Convert inquiries into enrollments while meeting monthly and quarterly targets
  • Maintain accurate records of leads follow-ups and conversions in the CRM
• Student Counseling amp Relationship Management
  • Provide detailed information on programs fees schedules and learning outcomes
  • Build long-term relationships with students through professional communication
  • Ensure a smooth admission process from inquiry to enrollment
• Marketing amp Events Support
  • Support promotional campaigns open days orientations and education events
  • Coordinate with the marketing team to follow up on campaign-generated leads
  • Represent BIA professionally at exhibitions seminars and corporate meetings
• Coordination amp Reporting
  • Support students with payment plans and installment details
  • Work closely with academic and operations teams for seamless student onboarding
  • Submit daily weekly and monthly sales performance reports
  • Share market feedback student insights and competitor intelligence with management

• Meritto
• Tawk
• Google Drive
• Gmail
• Microsoft excel and Google Sheets
• Sales KPI Dashboards

• Experience 2-5 years in admissions education sales student counseling inside sales or a similar role
• Strong lead conversion and consultative selling skills
• Experience handling leads through calls Whats App email walk-ins and CRM
• Proven ability to achieve monthly quarterly enrollment or sales targets
• Comfortable counseling students and recommending programs based on their career objectives
• Experience with Meritto would be highly relevant
• Familiarity with Tawk CRM systems Excel Google Sheets and sales dashboards
• Strong follow-up relationship management communication and negotiation skills