Service Manager

Overview

We’re the Industry Leader Because of Leaders Like You. When you’re an Orkin Service Manager, you’re quality control, ensuring top‑notch service from the industry leader with more than 120 years of experience as the best in pests.

Our Service Manager is a pro at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.

• Competitive earnings and a company vehicle with gas card
• Compensation is from $65,000 USD to $75,000 USD per year
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity and life insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

As a Service Manager, you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement.

In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide world‑class service
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity

• Sales experience preferred
• High School Diploma or equivalent required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Safely use a ladder within the manufacturer's weight capacity
• Lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.