General Manager - Lexus of Sharon

Salary range $750,000-$999,999 Total Compensation

(wage is comprised of base salary and % of dealership profit to be determined as part of pay plan)

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry?

As a General Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.

We are looking for strong, energetic, people-focused leaders who will help us redefine the car-buying experience.

The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership; fulfills responsibilities primarily through the use of sound business management practices; and plans, motivates, and coordinates the activities of the Management team.

Serves as a role model/servant leader and ensures that the core values of the company are encompassed in behavior at all times.

• Recognizes and praises team members for exceptional performance and providing great guest expectations.
• When making a request or communicating a decision, explains the “why” behind it.
• Rarely shows strong negative emotions such as impatience, frustration, or anger.
• No task is beneath him/her; willing to perform routine tasks when needed.
• Is humble – whenever possible, gives credit to others instead of him/her self.
• When others make honest mistakes, doesn’t hold it against them and views it as a learning experience.
• Actively invites team members’ ideas, questions and concerns.
• Encourages team members to ask for help or support and genuinely welcomes the opportunity to assist.
• Attentive when others are speaking (e.g., good eye contact and no looking at his/her mobile device.
• Demonstrates professionalism (e.g., shows proper phone etiquette and avoids profanity and sarcasm).
• Avoids interrupting people; lets team members finish their thoughts.
• Encourages team members from different departments to collaborate in ways that enhance the guest experience

Strives to contribute to the store’s efforts to deliver an exceptional guest experience to our guests by making it a top priority to help otherteammembers who are serving out guests (e.g., by being highly responsive to thoseteammembers’ requests for information or assistance that will help them serve our guests). Never think “that’s not “in my job description”. Wowing our guests is the job of EVERYteamember, even those who don’t interact directly with guests!teamember,

even those who don’t interact directly with guests!

• Treats all co-workers, customers, and vendors professionally and with respect.
• Attendance and Punctuality.
• Adheres to Company Policies and Procedures.
• Maintains a clean and organized work area.
• Maintains a professional appearance and adheres to the dealership dress code.
• Hires, trains, and motivates all dealership department managers. The GM should interview all job candidates before a final hiring decision is made.
• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to Asbury Automotive for approval.
• Ensures volume commitments to the manufacturer are met.
• Meets with the controller/office manager weekly to review departmental forecasts for consistency with the monthly and annual forecasts.
• Meets with managers individually to develop monthly and…