Accounts Receivable II

Location: Cincinnati, OH
Work Arrangement: Fully On-Site
Schedule: 7:00 AM-4:00 PM or 8:00 AM-5:00 PM
Overtime: None to minimal; flexible scheduling available

Our client is seeking an experienced Accounts Receivable Specialist II to join their team in Cincinnati. This position will be responsible for managing business-to-business accounts receivable activities, including cash application, collections, account reconciliation, customer account maintenance, and resolving billing discrepancies.

The ideal candidate will have strong full-cycle B2B accounts receivable experience
, excellent attention to detail, and the ability to work collaboratively in a customer-focused environment. Experience in a manufacturing or similar industry is highly preferred.

• Process and enter customer payments and cash receipts into the accounting system.
• Manage assigned customer accounts and proactively follow up on outstanding invoices.
• Contact customers by phone and email regarding past-due balances and payment status.
• Apply cash receipts and reconcile customer accounts and transactions.
• Research and resolve billing discrepancies, payment issues, and customer disputes.
• Identify and clear unapplied cash and credits against outstanding receivable balances.
• Process customer refunds and account adjustments as needed.
• Communicate credit risks and potential bad debt concerns to management.
• Maintain accurate notes regarding customer interactions and account status.
• Set up new customers in accounting and billing systems, including ship-to locations and tax information.
• Complete customer questionnaires, registrations, and portal setup as needed.
• Partner with Sales and Service teams to ensure accurate invoicing and resolve discrepancies.
• Provide general phone coverage and assist with transferring calls to the appropriate departments.
• Maintain organized customer records and correspondence.

• High school diploma or equivalent required.
• 3+ years of accounts receivable or B2B collections experience.
• Strong experience with full-cycle B2B accounts receivable.
• Experience with cash application, transaction processing, and account reconciliations.
• Manufacturing or similar industry experience preferred.
• Strong Microsoft Office skills, particularly Excel, Outlook, and Word
  .
• Experience with Oracle E-Business Suite (EBS) and Billtrust preferred.
• Excel experience with VLOOKUPs and Pivot Tables is a strong plus.
• Strong 10-key and keyboarding skills.
• Excellent written and verbal communication skills.
• Strong customer service and problem-solving abilities.
• Highly organized with excellent attention to detail.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Self-motivated, dependable, and comfortable working as part of a team.

This organization places a strong emphasis on teamwork, employee engagement, work/life balance, and community involvement
.

• 3 weeks of PTO starting at hire
• Comprehensive benefits package
• Career growth opportunities
• Flexible work schedule
• Strong team-oriented culture
• Employee engagement and community initiatives

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal
.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable…