B2B Customer Service Representative

# B2B Customer Service Representative

LHHBe an Early Applicant Full Timemid Cincinnati, Ohio, US $50k – $52k Posted Today##

Role Overview

LHH is hiring a mid-level B2B Customer Service Representative. This is a full-time role in Cincinnati. posted today. The posted range is $50k to $52k; applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoringB2

BORLogistics Customer Representative Location Sharonville Ohio Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score##

Job Description

B2B Customer Service Representative Location - Sharonville, Ohio Paying -$50,000–$52,000 annually

Shift - First Shift Direct Hire Our client is seeking an experienced B2B Customer Service Representative to join their team in Sharonville, Ohio. This is a direct hire opportunity on first shift offering a stable schedule and competitive salary. The ideal candidate will have prior experience supporting business customers and managing account-based relationships in a fast-paced environment.

Key Responsibilities
* Provide professional customer service support to business clients via phone and email
* Manage and maintain assigned customer accounts, ensuring timely and accurate responses
* Process orders, track shipments, and resolve discrepancies or service issues
* Coordinate with internal departments including sales, logistics, and operations to meet customer needs
* Ensure all customer records, orders, and communications are accurately documented in internal systems
* Handle escalations, troubleshoot issues, and provide effective solutions to maintain client satisfaction
* Monitor order status and proactively communicate updates to customers### Qualifications
* Previous B2B customer service experience required
* Strong communication skills with the ability to interact professionally with business clients
* Experience working in a high-volume customer service or call center environment preferred
* Proficiency with CRM systems and Microsoft Office
* Strong attention to detail and organizational skills
* Ability to multitask and manage priorities in a fast-paced setting

Additional Details
* First shift schedule, Monday through Friday
* Direct hire opportunity with long-term growth potential
* Competitive salary ranging from $50,000 to $52,000 annually

This is a great opportunity for a customer service professional looking to work directly with business clients and grow within a stable organization.
#J-18808-Ljbffr