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Technical Communicator: Heavy Equipment Service Support
Job in
Sharonville, Butler County, Ohio, USA
Listed on 2026-07-18
Listing for:
Ohio Cat
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Ohio CAT in Sharonville seeks a Technical Communicator to coordinate service requests between dealership technicians and senior communicators for resolving product problems and technical issues within the Equipment Division.
The role includes maintaining access to Caterpillar’s PSCRM system, answering customer inquiries, and escalating complex issues as needed. Some travel may be required during training and orientation.
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