Quality Tech

Quality Technician
- Production and Supplier Quality

Join Komatsu and be part of something big! The Quality Technician
- Production and Supplier Quality supports internal manufacturing quality activities as well as supplier-related quality investigations and reporting. This entry- to mid-level role is ideal for a technician who is comfortable with hands-on inspection work, technical documentation, and collaborative problem solving across multiple functions. The individual in this role will inspect products, evaluate findings against engineering requirements, assist with root cause investigations, and communicate quality concerns in a professional manner to both internal teams and suppliers.

Essential duties and responsibilities include:

• Inspecting raw components, subassemblies, and completed machines to verify compliance with drawings, specifications, and quality requirements.
• Using inspection and measurement tools including calipers, micrometers, Hexagon laser scanners, voltmeters, and other precision measuring equipment.
• Reading and interpreting engineering drawings and technical documents to understand dimensional requirements, critical features, and acceptance criteria.
• Assisting in investigating deficiencies in parts, assemblies, supplier-provided components, and manufacturing or assembly processes.
• Applying, or learning to apply, structured quality tools such as 5 Why, Ishikawa, Fault Tree Analysis, and 8D to support root cause analysis and corrective action efforts.
• Creating and distributing reports that summarize inspection results, quality concerns, investigation findings, and action items.
• Communicating effectively and professionally with manufacturing personnel, engineers, buyers, suppliers, and other stakeholders regarding quality issues.
• Maintaining a professional and constructive demeanor during discussions involving defects, escapes, process breakdowns, or supplier nonconformance.
• Supporting containment, material review, verification, and follow-up actions associated with nonconforming product.
• Maintaining quality records and documentation in accordance with internal procedures.
• Contributing to continuous improvement efforts focused on reducing defects, improving process control, and strengthening product quality.

Qualifications/requirements:

• High school diploma or GED.
• One to three years of experience in manufacturing, quality inspection, supplier quality, assembly, service, or a related technical role preferred.
• Ability to use precision measuring tools or willingness and aptitude to learn.
• Ability to read engineering drawings and specifications, or willingness to be trained.
• Strong written communication skills with the ability to prepare factual, organized reports.
• Good interpersonal skills and the ability to work professionally with colleagues and suppliers.
• Basic proficiency with common computer applications and reporting tools.

Preferred:

• Associate degree, technical diploma, or certificate in quality, manufacturing, industrial technology, or a related discipline.
• Experience in a heavy equipment, industrial manufacturing, automotive, or fabrication environment.
• Familiarity with supplier quality concerns, nonconformance reporting, or corrective action documentation.

Company benefits:

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members.

Health benefits:

medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs

Diversity & Inclusion Commitment:

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration, and authenticity, we are committed to continually advancing in our support of diversity and inclusion.

United, we are on a journey towards a sustainable future that creates value together.