Certification Specialist

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes:
June 21st, 2026

Required documents uploaded by:
June 21st, 2026

Applicants from previous postings are still being considered and need not reapply.

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions:
Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, Kan Care). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsor ships for this position.

E-Verify:
Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please . For additional information regarding Immigrant and Employee Rights (IER) please .

http://(Use the "Apply for this Job" box below)./

About the Position

* Who can apply:
Anyone (External).

* Classified/Unclassified Service:
Unclassified

* Full-Time/Part-Time:
Full-Time

* Regular/Temporary:
Regular

* Work Schedule:

Monday-Friday, 8am-5pm (Flexible schedules available)

* Eligible to Receive Benefits:
Yes

* Veterans' Preference Eligible:
Yes

* Sponsorship: KDHE does not provide sponsorship for this position.

Compensation:

* Hourly Pay Range: $17.78

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The Kansas Department of Health and Environment has a Certification Specialist (K0227863) opening in Topeka. Must learn the daily duties of the Information Request Unit including but not limited to opening mail and marking it up correctly, answering phone calls on the AWS system and mailing out certificates. Must learn the daily duties of the Processing Unit including but not limited to print orders, match certificates to receipts, check eligibility, trim certificates and index older certificates.

Must also learn the daily duties of the Customer Service Unit including but not limited to keying requests in the point of sale system, assist customers with kiosk orders and verify eligibility of customers.

Job Responsibilities may include but are not limited to the following:

Must learn processes for special projects for various units within the Office of Vital Statistics. Perform duties associated with special project independently, requesting assistance as needed.

Learn how to effectively and courteously answer the daily incoming emails from customers, other public entities, other state agencies and outside sources.

Qualifications

* Education:

* High School / GED

* Licensing & Certification:

* Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

* Minimum Qualifications:

* Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency.

* Preferred Qualifications:

* Mail room/mail sorting experience.

* Experience handling customers by phone.

* Experience with confidential information.

* 1 year of experience in office support/clerical work.

* Strong oral and written communication skills.

* Customer service experience.

* Proofreading, editing, attention to detail.

* Word, Excel, PowerPoint, Access.

* Post-Offer, Pre-employment Requirements:

* In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.

* Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual…