Service Center Administrator

Perform administrative activities in the Service Center operations areas including logistics processes, inventory management, business system applications security, housekeeping, and all other functions designed to meet or exceed customer service standards.

• Perform either the inbound or outbound tasks related to the administrative department.
• Execute multiple, varied administrative tasks in the Service Center as required.
• Review Warehouse Management Systems reports; suggest and implement steps for improvement.
• Provide feedback, implement, and participate on quality improvement teams to limit rework, streamline administrative functions, and enhance service within the location.
• Facilitate the maintenance of office equipment and maintain acceptable conditions in the hold/returned goods/reship areas.
• Monitor and refresh inventory of standard forms, office, and miscellaneous supplies; supervise the preservation and proper destruction of Company records as outlined by Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with all levels of employees and management.

• 2–5 years’ experience in administrative or customer service roles.
• High school diploma or GED.
• Customer service experience – preferred.
• Knowledge of the Company's administrative and service functions.
• Knowledge of Warehouse Management System.
• Basic knowledge of Microsoft Office.
• Knowledge of Company customer markets and local stock products.
• Knowledge of computer systems and data entry skills.
• Developing organizational skills, collaboration skills, attention to detail, and the ability to influence without authority.
• Ability to interface with all levels of employees and management.

Monday – Friday; 8am to 5pm.

The expected rate of pay for this position is $20.00 per hour.

Office and/or warehouse environment as required.

• Health, dental, vision, and prescription drug benefits.
• Life insurance coverage for the employee and options for family.
• Flexible spending accounts.
• Disability benefits at no cost.
• Profit‑sharing plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid wellness day.
• Community time off for volunteer activities.
• Predictable work schedules (no weekends or nights for most roles).
• Employee recognition program.
• Educational reimbursement and career development programs.

Graybar is an equal opportunity employer that values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.