Automotive Service Advisor - Joe Cooper CDJR of Shawnee

Automotive Service Advisor - Joe Cooper CDJR of Shawnee

• Full-time

The Leadership Team at Cooper Auto Group seeks driven and diverse candidates who thrive in a culture of empowerment and continuous improvement. Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.

If you’re ready to be a part of an exciting team that’s committed to your success, then we encourage you to continue with this job application. You’ll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you!

USA Today Top Workplace.

Salary plus commission pay plan.

• Serve as the center of communication for service/repair activities and liaison between customers, managers and technicians.
• Act as the primary point-of-contact for all automotive service and repair matters, listening and thoroughly understanding customer problems.
• Arrange for appropriate service/repairs and set/manage expectations of customers and technicians regarding service delivery.
• Inform customers of needed repairs and recommended maintenance, ensuring satisfaction that the vehicle will be repaired right the first time and in the shortest time possible.

• High school diploma or GED required.
• Post-secondary automotive training or equivalent work experience preferred.
• One year of dealer-level or large facility experience preferred.
• Broad scope of automotive mechanical/electrical knowledge.
• Neat, clean, and professional appearance.
• Pleasant/friendly demeanor and an outgoing personality.
• Highly professional and dependable.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Unrestricted driver's license and clean driving record.
• Basic computer and internet skills. Experience with CDK and/or X-Time preferred.

• Medical
• Dental
• Vision
• Life and AD&D
• Disability
• EAP
• 401(k)
• PTO
• Paid Vacation
• Paid Holidays
• Employee Discounts

Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.