Workforce Services Specialist

Job Posting

Important Recruitment Information for this vacancy

The Department of Commerce participates in the E-Verify program.

Agency Information:

As the state's lead economic development agency, the Kansas Department of Commerce strives to empower individuals, businesses and communities to achieve prosperity in Kansas. Commerce accomplishes its mission by developing relationships with corporations, site location consultants and stakeholders in Kansas, the nation and world. Our strong partnerships allow us to help create an environment for existing Kansas businesses to grow and foster an innovative, competitive landscape for new businesses.

Through Commerce's project successes, Kansas was awarded Area Development Magazine's prestigious Gold Shovel award in 2021, 2022, 2023 and 2024, and was awarded the 2021 and 2022 Governor's Cup by Site Selection Magazine.

The Kansas Department of Commerce administers the KANSAS WORKS workforce system, which links businesses, job seekers, educational institutions and training providers to ensure the state's workforce is equipped to meet industry needs.

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About the Position

Position Description

Who can apply:
Open to all

Classified/Unclassified Service:
Classified

Full-Time/Part-Time:
Full-Time

Work Schedule:

Monday-Friday, 8:00 am to 5:00 pm

Eligible to Receive Benefits:
Yes

Veterans' Preference Eligible:
Yes

Job Posting closes:
July 6, 2026

Compensation: $21.65 hourly

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The Workforce Services Specialist provides employment and workforce support services by assessing customer skills, education, and work history to develop employment plans in compliance with federal and state guidelines. This position maintains accurate electronic case records in , reviews services for regulatory compliance, connects customers with workforce and community resources, and provides technical assistance with online workforce systems. The role also supports quality assurance initiatives and represents workforce programs through outreach events and community engagement.

Job Responsibilities may include but are not limited to the following:

* Reviews customer assessments, transferable skills, education, and work history to support structured employment planning consistent with federal and state program guidelines.

* Ensure electronic case records in  are accurate, complete, and compliant with documentation, data integrity, and performance reporting standards.

* Participates in operational improvement, quality assurance, and compliance-related initiatives to strengthen program effectiveness and accountability.

* Reviews and analyzes services provided to Unemployment Insurance claimants identified as likely to exhaust benefits to ensure regulatory compliance.

* Prepares, reviews, and maintains electronic records in the statewide automated data system in accordance with established procedures and regulations.

* Screens and evaluates customer information to ensure appropriate referrals to partner programs and community resources.

* Represents workforce services at job fairs, community events, and public forums to promote participation in workforce programs.

* Provides technical assistance to customers utilizing online workforce platforms, ensuring adherence to established operational procedures.

Qualifications:

Minimum Qualifications:

* High School Diploma or GED

* Six months of experience in planning, implementing and monitoring activities relevant to Workforce Center clients (e.g. career counseling, job placement, recruitment, assessment and deployment of staff or similar related experience experience)

Education may be substituted for experience as determined relevant by the agency.

* Valid driver's license and ability to travel to…