Senior Representative - Customer Service
Job in
Shawnee, Johnson County, Kansas, 66125, USA
Listed on 2026-07-23
Listing for:
Wesco
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution;
Analyze a customer's service needs and refer to other service or technical departments for follow-up;
Provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction;
Mentor and give direction to team members and provide training on best practices;
Process payments for cash account customers
Position Requirements
10+ Years
work experience
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