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Senior Expat Client Experience Lead
Job in
Shawnee, Johnson County, Kansas, 66203, USA
Listed on 2026-08-03
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
H&R Block is seeking a Senior Client Relationship Professional to be the first touchpoint for expat clients, guiding them through registration, setup, and the early stages of their tax journey with clarity and care.
As a trusted advocate, you will manage client communications, resolve technical or service issues, escalate complex questions to experts, and coordinate workflow across teams using Salesforce and Microsoft Teams to ensure a smooth, high-touch experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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