Customer Rep Senior

Job Posting

Important Recruitment Information for this vacancy:

Job Posting closes: 07/09/2026

Supporting Documents Uploaded By: 07/10/2026

Agency Information:

Kansas Department of Revenue

Vehicle Services

Topeka, Kansas

www.ksrevenue.org

About the Position:

Who can apply:
External (anyone can apply)

Classified/Unclassified Service:
Unclassified

Full-Time/Part-Time:
Full-Time

Regular/Temporary:
Regular

Work Schedule:

8:00 AM - 5:00 PM;
Monday - Friday

Eligible to Receive Benefits:
Yes

Veterans' Preference Eligible:
Yes

Search :

Hourly Pay: $21.65

Bilingual English/Spanish Hourly Pay: $22.65

Employment Benefits:

* Comprehensive medical, prescription, dental, vision, and additional coverage

* Pre-tax savings accounts

* Sick & Vacation leave

* Work-Life Balance programs: military leave, jury leave, funeral leave

* 9 Paid State Holidays (designated by the Governor annually)

* Employee discounts with the STAR Program

* Retirement and deferred compensation programs

* Paid Parental Leave

* Employee Assistance Program

* On-the-job training programs

* Public Service Loan Forgiveness Program

Visit the Employee Benefits page for more information…

Position Summary:

Serves customers through call center, supporting county staff and general public relating to motor vehicle transactions, titles and registrations. Team serves as subject matter experts for title and registration system user community for daily operation to perform vehicle title and registration activity in accordance with Kansas statutes and Kansas Department of Revenue policy. Unit is primary contact center for all business process and system process questions regarding the motor vehicle title and registration system.

https://(Use the "Apply for this Job" box below)./

Qualifications:

Education:

High school diploma or equivalent.

Minimum Qualifications:

One year experience in interviewing, investigating or providing technical assistance to clients, customers, or the public, and one year experience or education in auditing or accounting support work. Education may be substituted for experience as determined relevant by the agency.

Preferred Experience:

Prefer experience in diverse office setting.

Preferred

Skills:

Word, Excel, PowerPoint, Access, proofreading, editing, and attention to detail.

Recruiter Contact Information:

* Email:

* Phone:

* Mailing Address:
Kansas Department of Revenue, Office of Personnel Services, 109 SW 9th Street, Topeka, KS 66612

Job

Application Process:

* First Sign in or register as a New User.

* Complete or update your contact information on the Careers My Contact Information page.
* This information is included on all your job applications.

* Upload required documents listed below for the Careers My Job Applications page.

* Start your draft job application, upload other required documents, and Submit when it is complete.

* Manage your draft and submitted applications on the Careers My Job Applications page.

* Check your email and My Job Notifications for written communications from the Recruiter.

* Email - sent to the Preferred email on the My Contact Information page

* Notifications - view the Careers My Job Notifications page

Helpful Resources .gov: "

How to Apply

for a Job
- Instructions" and "How to Search for a Job
- Instructions"

Required Documents for this Application to be Complete:

Upload these on the Careers - My Job Applications page:

* DD214 (if you are claiming Veteran's Preference)

Upload these on the Attachments step in your Job Application:

* Resume

* Cover Letter

Helpful Resources .gov: "How, What, & Where do I Upload Documents"

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance withing ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.

Please be encouraged if you have a missing tax return(s) or you owe taxes to the State of Kansas, the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment…