Clinic Registration Representative

Welcome Every Patient. Create Exceptional Experiences. Be the Heart of Our Clinic.

Kiowa District Healthcare is seeking a friendly, organized, and customer-focused Clinic Registration Representative to join our Rural Health Clinic team.

As the first point of contact for our patients, you'll play an essential role in creating a welcoming, compassionate, and efficient experience from the moment they walk through our doors or call our office. Your professionalism, attention to detail, and commitment to outstanding customer service help ensure every patient feels valued and cared for.

If you enjoy helping others, thrive in a fast-paced environment, and take pride in creating positive first impressions, we'd love to hear from you.

What You'll DoWelcome patients, families, and visitors with professionalism, kindness, and compassion.

Schedule patient appointments while coordinating provider schedules to ensure efficient patient flow.

Answer incoming phone calls and direct patients to the appropriate department or team member.

Register patients, verify demographic and insurance information, and maintain accurate patient records.

Collect copayments and payments while maintaining confidentiality and accuracy.

Assist patients with registration forms and answer questions regarding appointments and clinic services.

Confirm upcoming appointments and communicate important visit information to patients.

Maintain organized front office and waiting areas that create a welcoming environment for patients and visitors.

Collaborate with providers, nurses, and clinic staff to ensure an exceptional patient experience.

Protect patient privacy while maintaining compliance with HIPAA and organizational policies.

Support KDH's mission of providing Quality C.A.R.E. Close to Home.

Why KDH?

Meaningful Work Every patient interaction matters. Your kindness, professionalism, and attention to detail help create a positive healthcare experience while ensuring patients feel welcomed, supported, and cared for.

Variety in Your Day No two days are exactly alike. From greeting patients and scheduling appointments to answering phones, verifying insurance, collecting payments, and supporting clinic operations, you'll enjoy a variety of responsibilities that keep each day  the First Smile Our Patients See As the face of our Rural Health Clinic, you'll have the opportunity to build lasting relationships with patients and families while helping make every visit as smooth and comfortable as possible.

Collaborative Team Environment At KDH, every department works together to provide exceptional care. You'll work closely with providers, nurses, clinical staff, and fellow team members in a supportive environment that values teamwork and communication.

Exceptional BenefitsKDH offers a comprehensive benefits package, including:

Free childcare through our on-site licensed childcare center (based on availability)
Paid maternity leave/paternity leave

Health, dental, and vision insurance

Retirement plan with employer match

Paid time offPaid holidays

Employee wellness benefits

Professional development opportunities

What We're Looking For High school diploma or equivalent.

Exceptional customer service and interpersonal skills.

Strong communication and phone etiquette.

Excellent organizational skills and attention to detail.

Ability to multitask while maintaining accuracy in a fast-paced environment.

Basic computer and Microsoft Office skills.

Commitment to maintaining patient confidentiality and HIPAA compliance.

Previous medical office, patient registration, scheduling, insurance verification, or healthcare experience is preferred but not required.

About Kiowa District Healthcare Kiowa District Healthcare is a Critical Access Hospital, Rural Health Clinic, Long-Term Care Facility, and Childcare Center dedicated to providing Quality C.A.R.E. Close to Home.

Our values guide everything we do:

Compassionate
• Accessible
• Reliable
• Excellent If you're looking for a career where you can make a meaningful first impression, build relationships, and help patients feel welcomed and supported, we'd love to hear from you.

Apply today and become part of the KDH family.
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