IT Application Admin Intern

Job Posting

Office of Information Technology Services (OITS)

Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations.

With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team!

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsor ships for this position.

E-Verify:
The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please . For additional information regarding Immigrant and Employee Rights (IER) please .

Office of Information Technology Services

About the Position:

* Who can apply:
Anyone

* Classified/Unclassified Service:
Unclassified

* Full/Part-time:
Part-Time

* Regular/Temporary:
Temporary

* Eligible to Receive Benefits:
No

* Veterans' Preference Eligible:
Yes

* This position is eligible for OITS's hybrid work program. The candidate must work in the office three days a week. The supervisor and business needs will determine the hybrid schedule.

Compensation:

* Annual Salary/Hourly Rate: $16.00 to $20.00 / hour

Note:

Salary can vary depending upon education, experience, or qualifications.

Position Summary:

The Office of Information Technology Services (OITS) is seeking an IT Application Administrator Intern to assist with the support and maintenance of State of Kansas enterprise applications. This internship provides hands-on experience in application administration, user support, troubleshooting, system configuration, and business process improvement. Under the guidance of experienced team members, the intern will gain practical experience supporting enterprise technology platforms and collaborating with stakeholders across state government.

Key Responsibilities:

* Assist with the day-to-day support and maintenance of enterprise applications.

* Help manage user accounts, permissions, and access requests.

* Assist with troubleshooting system issues and documenting resolutions.

* Support data entry, data validation, and system testing activities.

* Assist in creating and maintaining reports and dashboards.

* Help document business processes, procedures, and knowledge base articles.

* Participate in application upgrades, testing, and release activities.

* Provide basic user support and training assistance.

* Collaborate with team members and stakeholders on technology-related projects.

* Perform other duties as assigned in support of application administration activities.

Internship Learning Opportunities:

* Gain exposure to enterprise application administration and support.

* Learn software configuration, testing, and change management processes.

* Develop troubleshooting and customer support skills.

* Participate in real-world technology projects serving State of Kansas agencies.

* Gain experience working within a professional IT environment.

Minimum Qualifications:

* Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Analytics, or a related field.

* Must be enrolled in an accredited college, university, or technical program, or have graduated within the past 12 months.

Preferred Knowledge and Skills

* Interest in enterprise applications, business systems, and technology support.

* Basic understanding of databases, software applications, or business information systems.

* Strong communication and customer service skills.

* Ability to learn new technologies and concepts quickly.

* Strong attention to detail and organizational skills.

* Basic problem-solving and analytical abilities.

* Ability to work effectively both independently and as part of a team.

* Experience with Microsoft Office products and data management tools is preferred.

Necessary

Special Requirements :
Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment.

Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position:
Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor).

Employment Benefits:

In addition to the starting salary, the State of Kansas offers a significant…