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CCaaS & AI Solutions Architect—CX Modernization
Job in
Shawnee, Johnson County, Kansas, 66203, USA
Listed on 2026-08-12
Listing for:
Ascensus
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Ascensus is seeking an experienced Enterprise Architect to provide architectural leadership for customer engagement and contact center technologies. You will partner with business and technology stakeholders to design scalable solutions across CCaaS, IVR, IVA, conversational AI, agent desktop, and CRM integrations.
You will set standards, govern integration patterns, and guide scrum teams to deliver secure, resilient, and compliant experiences.
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