General Manager

Job Category: Field Operations Management

Requisition Number: GENER
008996

• Full-Time

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Kyle Railroad Company (KYLE)
Phillipsburg, KS , USA

Company / Benefits Overview: Are you ready to build a rewarding career in the railroad industry? Join the Genesee & Wyoming Inc. (G&W) team — part of a legacy that is over 125 years old. With a network of 100+ individual freight railroads and 4,000 employees across North America, we provide transportation and logistics services to more than 2,000 customers.

At G&W, we live by our Core Values:
Safety, Service, Integrity, Respect, Transparency, Accountability, Innovation and Excellence
. We offer competitive pay, a comprehensive benefits package, and paid training to help you succeed. Check out some of our great benefits below:

• Life Insurance
• Optional benefit coverages for Accident, Critical Illness, Hospital,  & Life Insurance
• Flexible Spending & Health Savings account plans
• Employee Assistance Program
• 401(k) Retirement Plan
• On the Job Training
• Paid Time Off
• Tuition Reimbursement
• And more!

* Benefits are subject to change

Explore your future with G&W today and learn more about the opportunities to grow across our organization!

Job Summary: As a General Manager, you’ll provide strategic leadership for all aspects of railroad operations, driving safety, service excellence, and financial performance across your assigned territory. This high-impact role is responsible for building strong teams, fostering customer relationships, and ensuring that railroads operate efficiently while meeting business goals.

You’ll lead both operational and administrative functions, balancing day-to-day execution with long-term planning. This role is ideal for a results-oriented leader who thrives in a fast-paced environment and is passionate about developing people, serving customers, and growing the business.

• Manage all aspects of railroad operations with accountability for safety, service, operating practices, and financial results
• Establish and maintain strong customer relationships ensuring service commitments are met through actively engaging to understand operational needs
• Manage operating budgets, payroll, expenses, and company assets to achieve financial objectives and drive overall business performance.
• Build and develop high-performing teams through hiring, coaching, training, and employee development
• Partner with Human Resources on hiring and employee relations following all applicable policies and regulations
• Submit annual business plan and analyze daily/monthly performance of the railroads to determine changes in operations required to stay on plan
• Establish the railroad within the community it serves, especially relations with connecting carriers; local suppliers; local, state, and federal politicians and governmental agencies; and the business community
• Represent the railroad within industry trade associations
• Respond to and investigate accidents / incidents (derailments, personal injury, etc.), prepare associated reports and provide proper notification
• Foster a culture of accountability, collaboration, and operational excellence and ensure alignment with the company’s Core Values.
• Assist with other projects and other duties as assigned.

Working Conditions /

Physical Requirements:

• Full-time (40 plus hours weekly)
• Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call
• Must be available to take calls and report outside of normal business hours on short notice to handle emergencies or situations related to maintaining fluid railroad operations
• Outdoor work in all weather conditions
• Walking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying…