Service Technician

In person role in Kansas City, Kansas.

We are looking for a Service Technician to join our team at NorthPoint, a real estate developer.

• Ensure resident service requests are handled in a timely manner.
• Troubleshoot and perform necessary repairs to the community including plumbing, HVAC, appliances, carpentry and electrical.
• Comply with OSHA/EPA regulations.
• Maintain the exterior and interior of the community to exceed apartment living standards.
• Ensure the community and staff follows Fair Housing regulations nationally, locally and other laws governing multi‑family operations.
• Perform any additional tasks required.

• Competitive salary.
• Comprehensive medical, dental and vision plans.
• 401(k) with 100% match up to 6% immediately vested upon enrollment.
• Scholarships and paid professional development.
• Robust reimbursement programs.
• Childcare, tuition, wellness, cellphone allowances.
• $2,000 annual HRA and HSA contribution.
• Parental paid leave.
• Living Generously program with 100% charitable contribution match.

• High school diploma, GED or related experience and/or training.
• Valid driver’s license.
• Background in excellent customer service.
• EPA Universal HVAC Certified for refrigerant recycling.
• Provide own hand tools and must be knowledgeable in safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment and measuring devices.
• Must be able to transport items weighing up to 25 pounds.
• Proficient communication skills both verbal and written.
• Ability to multi‑task and strong organizational skills.
• Must be on‑call for after‑hours emergencies.
• Perform work both inside and outside the property.
• Excellent attitude, teamwork skills and self motivation.
• Energetic, resourceful and hands‑on with strong service orientation.
• Approach problems both logically and creatively.
• Confident and knowledgeable interacting with all team members and outside parties.
• Sensitive to confidential information and matters.
• Ability to work in team environment and help teammates as necessary.
• Daily ascending/descending of stairs and occasionally ladder for work orders.
• Continuous walking and standing; remain in stationary position for long periods; perform bending, squatting, stooping, twisting, climbing stairs and turning.

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job‑related skills, knowledge, experience, education and certifications.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.