Academic Administration Office Coordinator

Purpose

The Office Coordinator will provide support to the Academic Administration office and Academic Leadership. Office coordination includes but is not limited to general office duties, oversight of paperwork, office maintenance, and other duties as assigned by the Director of the Academic Offices. This position frequently engages faculty, staff, students, prospective students and provides a welcoming presence to the Academic Administration office.

• Serves as a point of contact and gatekeeper for the Academic Administration office, representing them and creating a welcoming environment for guests.
• Facilitates clear communication between academic leadership and faculty, staff and students as well as external visitors and callers. Promotes a positive image of the University and stays informed about University programs and initiatives. Manages correspondence, answers phone calls, takes messages on behalf of Academic Administration while maintaining confidentiality and professionalism.

• Maintains the calendar for Academic Administration Conference room and may assist in maintaining other calendars as assigned.

• Reserves rooms and spaces for meetings and events as assigned, coordinates with Community Experiences and AV/technology needs, and arranges for catering either through Chartwells or off‑site vendors as needed.

• Provide clerical support for the Dean of Online, Non‑traditional and Graduate Education that includes dual credit enrollment, communication with schools/parents, documentation and implementation of processes involving dual credit. Provide administrative support for the Prison Divinity Program, assist in Academic Administration office flow, order office supplies and equipment, maintain office and building needs, assume multiple roles when assigned, and perform additional responsibilities as assigned by Academic leadership.

• Exceptional Communication
  
  Skills:
  
  Ability to communicate clearly and professionally, both verbally and in writing. Team Management:
  Oversight of front desk coverage, ensuring consistent phone and in person coverage. Organizational Excellence:
  Strong ability to prioritize tasks, and coordinate complex schedules and events. Skilled at following through on tasks and closing the loop as needed. Technological Proficiency:
  Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Adept at design tools (Adobe Express, Canva). Skilled in using Zoom, Microsoft Teams, and other virtual meeting platforms. Comfortable with SharePoint, document management systems, and cloud‑based collaboration tools. Attention to Detail:
  High level of accuracy in preparing documents, managing records, and handling confidential information. Budget and Expense Management:
  Familiarity with budget tracking, expense reporting, and procurement processes. Professionalism and Discretion:
  Maintains confidentiality and exercises sound judgment in sensitive situations. Possesses high standards of conduct, appearance and attitude. Interpersonal
  
  Skills:
  
  Ability to build positive relationships with faculty, staff, students, and external stakeholders. Knowledge of guest experience satisfaction. Problem‑Solving Abilities:
  Proactive in identifying issues and implementing effective solutions. Adaptability and Initiative:
  Comfortable working in a dynamic environment and taking initiative without constant supervision. Familiarity with Higher Education Environment:
  Understanding of academic structures, governance, and university operations.

Required:

Associate’s degree or High School diploma (2 years relevant experience may substitute for degree requirement).

Preferred:
Bachelor’s degree.

Required:

Office Administrative experience (2 years). Bachelor’s degree in related field may substitute for work experience.

Preferred:
Office administration experience in an academic setting.

• Must be a member of a local evangelical Christian church.

Evangelical is a broad term referring to segment within Christianity which maintains the…