Receptionist, Customer Service/HelpDesk
Listed on 2026-05-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
When people walk into our office, we want them to be greeted by someone with a friendly, smiling face and positive and can-do attitude. The ideal candidate for our Receptionist position will be very personable and have excellent communication skills, the ability to multitask and a strong work ethic.
Responsibilities and Purpose- Greet visitors, employees and residents by graciously welcoming and assisting them—both in person and on the phone.
- Answer the phone in a timely manner and direct calls to the correct department.
- Perform a variety of clerical and customer service tasks as assigned.
- Excellent verbal and written communication skills.
- Basic computer skills, including Microsoft Office.
- Some vocational or college training preferred.
- One (1) or more years previous reception or administrative experience preferred.
We offer competitive pay relative to experience. All full-time employees are eligible for benefits including:
- Medical, Dental and Vision Insurance
- 401(k) with Company Match
- Employee Assistance Program
- Education Funds and Scholarships
- Nurse Aide Training and Certification
- Career Ladders- CNA, RN, and Beyond
- Clinical Hours For College Students
- CPR and IV Certifications
- Employee Stock Ownership Plan (ESOP)
We are 100% employee-owned by members of the community we serve through an Employee Stock Ownership Plan (ESOP). We can impact the total value of your compensation in 4 significant ways:
- We pay future employee-owners competitive wages based on their experience and provide pathways for career advancement.
- We allow you to access up to 50% of your net earned wages the following day when you need cash immediately.
- We offer an 401(k) with matching so that you can begin wealth-building today
- More remarkably, we create a future reward for every eligible team member at no cost so you can live comfortably when your working days are over.
Ownership inspires a rich culture of teamwork where your attention to detail, customer service mindset, pride, effort, and attitude contribute to a vision of superior satisfaction and quality outcomes for everyone entrusted to our care.
We are an Equal Opportunity Employer.
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The Regency is an Equal Opportunity / Affiantive Action Employer
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