Relationship Banker - Bilingual

Position Title

Relationship Banker I - Bilingual

The Relationship Banker will serve as the single point of contact for customers, matching their financial needs with First United Bank products and services, while mentoring employees to perform the same. This role requires a positive attitude, precision, and adherence to policies and regulatory standards.

• Maintain knowledge of all First United Bank products, services, procedures, policies, and regulatory issues.
• Follow proper procedures accurately and efficiently for all customer‑servicing activities.
• Retain existing customers and develop new relationships.
• Serve as customers’ single point of contact for all products and services.
• Consistently meet or exceed performance goals and actively participate in sales campaigns.
• Assist with routine questions and requests (balance inquiries, statements, hold requests, online banking, ACH, wire processing, etc.).
• Process a variety of transactions quickly with minimal errors, including checks, money orders, savings bonds, traveler’s checks, cashier’s checks, and loan payments.
• Maintain drawer limits, perform cash verifications, vault duties, and ensure compliance with standards.
• Proactively resolve customer complaints and review account issues from daily reports.
• Perform security functions, opening and closing of bank and vault, and ensure overall safety.

• High school diploma strongly preferred; some college preferred.
• Minimum of 1 year of banking experience as a teller, lending assistant, or new accounts.
• Cash handling experience preferred.
• Superior customer service skills and basic math required.
• Effective reading, writing, and verbal communication skills.
• Time‑management, independence, good judgment, and decision‑making skills.
• Critical thinking, ability to multitask, active listening, and professional demeanor.
• Committed to ethical conduct at work and outside.

• 401(k) matching contributions.
• WeFirst Wellness Program with wellness incentives and fitness membership reimbursement.
• Educational assistance and reimbursements.
• Opportunities for personal and professional growth.

Shawnee

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email  for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.