Clinic Medical Assistant

• Location 4010 North Kickapoo Avenue,Shawnee, OK, 74804,United States
• Employee Type FT Non-Exempt

The Medical Assistant plays a vital role in providing high-quality patient care, ensuring smooth clinic operations, and maintaining a compassionate and efficient healthcare environment. This position requires a combination of clinical expertise , administrative skills, and exceptional patient interaction.

Under the Oklahoma Medical Marijuana and Patient Protection Act, (“The Unity Bill”) this position is considered a “Safety-sensitive position. “Safety-sensitive” is defined to include “any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.” Employees working in “safety-sensitive” roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.

The essential functions include, but are not limited to the following areas :

Assist healthcare providers in performing clinical procedures, such as taking vital signs, administering medications, and preparing patients for examinations.

Prepare and maintain examination rooms, ensuring they are clean, stocked, and well-organized.

Provide patient education on procedures, medications, and follow-up care.

Collect and document patient medical histories and chief complaints accurately.

Administrative Duties:

Greet and check-in patients, verifying their demographic and insurance information.

Schedule appointments, manage patient flow, and ensure timely clinic operations.

Maintain electronic health records (EHR) accurately and securely.

Handle phone calls, inquiries, and appointment reminders efficiently.

Infection Control:

Adhere to strict infection control protocols, including proper hand hygiene, cleaning, and sterilization of medical instruments and equipment.

Monitor and maintain a clean and safe clinic environment.

Collaborate effectively with physicians, nurse practitioners, and other healthcare professionals to ensure seamless patient care.

Communicate patient concerns, updates, and pertinent information to the healthcare team.

Compliance and Regulations:

Follow all state and federal regulations, including HIPAA, to protect patient privacy and confidentiality.

Maintain certification and stay up to date with continuing education requirements.

Assist during emergencies and urgent situations, including following established protocols for life-saving interventions and patient support.

High school diploma or equivalent; completion of an accredited Medical Assistant program , preferred.

Certification as a Medical Assistant (CMA, RMA) is highly desirable.

Previous experience in a clinical or urgent care setting is an asset.

Knowledge of medical terminology and basic clinical procedures.

Demonstrated competence in reacting to and handling emergencies.

Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.

Ability to understand and adhere to established policies, procedures, and protocols.

Demonstrated proficiency in supervising and motivating subordinates

Commitment to excellence and high standards

Excellent written and oral communication skills

Strong organizational, problem-solving, and analytical skills

Ability to manage priorities and workflow

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Ability to work independently and as a member of various teams and committees

Strong interpersonal skills.

Good judgement with the ability to make timely and sound decisions

Creative, flexible, and innovative team player

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are…