Systems Administrator Enterprise Systems and Integrations

Purpose

The Systems Administrator supports the University’s enterprise applications and integrations, with a primary focus on the migration from Ellucian Banner to Oracle Fusion, followed by the ongoing leadership in support of the Oracle Fusion system. The position performs data extraction and transformation, integration development and support, and ongoing administration of databases and application environments to ensure secure, reliable, and high-quality services for campus stakeholders.

• Lead and support technical work streams in the transition from Ellucian Banner to Oracle Fusion, including data extraction, transformation, validation, testing, and cutover activities.
• Build, maintain, and monitor integrations between enterprise systems (ERP/HCM/Finance, SIS, HR/Payroll, CRM, LMS, identity/SSO) using APIs, secure file-based transfers, or other industry standard integration methods.
• Administer databases and application environments; write efficient SQL for data extraction and reporting; support performance, backup/recovery, and change management.
• Stay current on Oracle Fusion Cloud quarterly updates; evaluate new features, plan regression testing, coordinate stakeholder validation, and communicate impacts to end users.
• Schedule, facilitate, and document cross-functional meetings with technical and non-technical participants; drive action items to completion and maintain project artifacts.
• Serve as a liaison between functional units (Finance, HR/Payroll, Registrar) and IT to translate business needs into technical requirements; manage a backlog of change requests and enhancements aligned with institutional goals.
• Form and lead small project teams to execute integration and migration tasks; develop project plans, manage timelines, risks, dependencies, and testing plans.
• Implement and maintain data governance, access controls, and security practices in alignment with institutional policies and compliance requirements (e.g., FERPA).
• Establish and maintain logging, alerting, and incident response procedures for integrations and critical jobs.
• Produce and maintain technical documentation, data dictionaries, runbooks, and user-facing communications and training as needed.
• Collaborate with Technology Services and Network teams on identity management, SSO, and role-based access; support audits and change control processes.
• Contribute to continuous improvement and post-implementation optimization of Oracle Fusion and related systems.

• Provide responsive customer service and technical support to the campus community.
• Maintain clear process documentation, test plans/cases, runbooks, and user guides; contribute to informal end-user training and enablement resources.
• Participate in continuous improvement activities post-implementation to streamline processes and enhance system utilization across departments.
• Maintain professional development in relevant technologies and best practices.
• Perform other duties as assigned in support of Technology Services.

• Proficiency with relational databases (e.g., Oracle, SQL Server, Postgre
  
  SQL) and strong SQL for data extraction and transformation.
• Experience developing and maintaining integrations (REST/SOAP APIs, webhooks, SFTP/file exchanges).
• Ability to organize complex initiatives, form and lead teams, and facilitate effective meetings with diverse stakeholders.
• Excellent customer service skills and ability to understand the needs of varied business process users; a desire to solve problems and design processes that create efficiencies.
• Strong communication and documentation skills for technical and non-technical audiences.
• Understanding of higher‑education data privacy, security, and compliance (e.g., FERPA).
• Beneficial: familiarity with identity and access management (Azure AD/Entra, SAML/OAuth2/LDAP), version control (Git), and scripting (Python, Power Shell, Bash, etc).

Required:

Bachelor’s degree in Information Systems, Computer Science, or related field; or an equivalent combination of education and experience.

Advanced coursework or certifications in database administration, integrations, or cloud ERP.