Retail Sales Clerk

Description

HOURLY RANGE: $12.00-$14.00

ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

• Serving customers by collecting money and ringing up sales in cash register, processing credit card purchases, closing out and making accurate deposits.

• Prepares inventory reports.
• Maintains inventory operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Organizes supplies in an orderly system.
• Maintains an inventory with an existing or self-developed program.
• Determines the types of items that sell most often.
• Tracking the dollar values of items being sold.
• Must have effective and courteous communication skills.
• Availability to work any shift, start time, weekends and holidays.
• Maintain a professional work schedule.

NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position.
These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.

• Knowledge of organized reporting methods and techniques for inventory, ordering, and stocking.
• Knowledge of office organization, scheduling, analyzing information.
• Knowledge of the importance of deadlines, workflow, lines of authority, value of items being inventoried and sold.
• Knowledge of rates of turnover of certain items.
• Knowledge of suspense files.
• Knowledge of safety practices.
• Knowledge of the relationship of deadlines to mission accomplishment.
• Knowledge of inventory control methods.
• Knowledge of Manufacturers Safety Decals (MDS) on supplies that pose a possible health or safety risk.
• Knowledge of English grammar and spelling for effective communication skills.
• Knowledge of basic math computations and problem solving.
• Knowledge of appropriate and inappropriate behavior with customers.
• Knowledge of the principles of “undue familiarity”.
• Knowledge of operating an automated cash register and computers.

(Retail Sales Clerk Cont’d. Pg.
2)

• Incumbent is under the direct supervision of the Gift Shop Manager.
• The supervisor assigns work, advises on changes in procedures and is available for assistance when required.
• Routine work is performed independently following set procedures.
• The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work.

• Written and oral guides provide specific instructions for doing the work.
• Most of these instructions are easily memorized and require little interpretation.
• When instructions do not apply, the problem is referred to the supervisor.
• These guidelines are generally applicable, but the employee makes adjustments in dealing with problems and unusual situations.

• The incumbent will face a variety of situations that require on the spot resolution when dealing with people that are irritable, or in a hurry.
• The incumbent will have choices to make regarding how to handle different complaints, requests and situations.
• The complexity ranges from a low level to a medium level in that the work is mastered easily, and the incumbent takes the obvious course of action.

• The primary purpose of the work in this position is to create a satisfied customer.
• The work contributes to the efficiency of daily operations of the Department of Finance and Grand Casino Hotel & Resort.

• Contacts are on a face‑to‑face basis with co‑workers, supervisor and customers.

• The purpose of the contacts is to create a satisfied customer.

• Performing physical activities that require considerable use of arms and legs and moving continuously, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Standing for long periods of time, extensive walking throughout the day.
• Bending, squatting, kneeling and stooping.
• Requires acute hearing and sound discrimination, and visual acuity.
• Lifting up to 40 lbs. and moving of boxes, supplies and sales items.

• The majority of the work is indoors within a climate‑controlled environment.

• Must have a High School diploma or GED equivalent.
• Excellent communication skills.
• Able to work weekends, nights, and holidays.