Operations Analyst-Sales & Medical Contracts, Bemis Health Care

Operations Analyst-Sales & Medical Contracts, Bemis Health Care

Operations Analyst-Sales & Medical Contracts, Bemis Health Care

Your Impact. Our Legacy. At Bemis Manufacturing Company, you're not just joining a team—you’re becoming part of a family that’s been crafting innovation, quality, and tradition for over 120 years. Rooted in Sheboygan Falls, WI, we're driven by a commitment to creating products that make a difference in everyday life while fostering an environment where our employees can thrive, grow, and achieve their personal and professional goals.
When you join Bemis, you're stepping into a workplace where your ideas are valued, your contributions are recognized, and your potential is limitless. We believe in empowering individuals to make meaningful impacts - on our products, our customers, and our community. Together, we'll shape the future while honoring our legacy.
Are you ready to make your mark and build a career that truly matters? Join us at Bemis Manufacturing Company, where your passion meets purpose.

The Operations Analyst-Sales & Medical Contracts will support Bemis Health Care commercial operations through contract administration, pricing and rebate support, trace sales management, commission reporting, and sales analytics. This role will help ensure accurate contract execution, distributor and Group Purchasing Organizations (GPO) reporting, sales performance visibility, and process readiness for future ERP implementation. The incumbent will live the corporate values of treating people with dignity and respect, practicing leadership, driving continuous improvement, acting with a sense of urgency, promoting innovation, fighting for consensus, and managing through teams.

Specific Responsibilities:

• Local Contract Schedules: maintain and control local contracts (effective dates, terms, and customer mappings) as part of overall wholesale distributor pricing schedule; coordinate updates, validate downstream order/pricing behavior, and document changes to support auditability and issue resolution.
• Trace Sales Management: process, validate, and maintain trace sales/EDI activity; investigate discrepancies, resolve data errors with distributors/GPOs/customers and internal teams, and ensure trace records support accurate rebates, chargebacks, commissions, and customer reporting.
• Pricing, Rebates, Chargebacks & Billing Administration: maintain contract price lists and rebate/chargeback rules; validate pricing execution, identify variances, research root causes, and coordinate corrections with Sales, Customer Service, Finance, and IT to ensure timely and accurate invoicing and settlement.
• Commission Reporting and Payment Administration: produce and reconcile distributor and Independent Sales Representative commission reports; validate inputs, investigate exceptions and data errors, and communicate adjustments and supporting documentation to Sales leadership and Finance.
• Distributor Rebates (Manual & EDI): process, reconcile, and approve distributor rebate claims; validate eligibility and pricing, match to supporting sales/trace data, resolve short-pays/over-claims, and ensure accurate accruals and timely payment in partnership with Finance.
• Group Purchasing Organizations (GPO) & Facility Contract Management: create, maintain, and govern GPO and facility-level contract records including eligibility, affiliations, tiers, effective dates, and documentation; ensure accurate setup in systems, communicate changes to internal stakeholders, and support compliance with contract terms.
• GPO Reporting & Administrative Fees: prepare, submit, and administer monthly/quarterly GPO utilization reports and associated administrative fees; ensure data accuracy, reconcile internal sales/trace sources, and respond to GPO inquiries and audit requests.
• Serve as a key business partner for the ERP implementation: document current-state processes, define future-state requirements, support configuration decisions for pricing/contracting/rebates, participate in User Acceptance Testing (UAT), and validate data conversions.
• Monthly Sales by Channel Dashboard: develop, maintain, and communicate a standardized monthly view of sales performance by channel, customer, and product; analyze drivers, flag anomalies, and provide actionable insights for Sales and Business Leadership
• Independent Sales Representative (ISR) Quarterly Performance Dashboard: maintain and publish quarterly performance reporting for ISRs; prepare a concise narrative of trends and opportunities and support quarterly business reviews.
• Identify and implement opportunities to streamline work using AI and automation, while following company guidance for data privacy and appropriate use.
• Perform and support large-scale sales and pricing analyses (multi-year, multi-channel, customer/product level), translating findings into clear insights and recommendations for Sales and Finance (e.g., pricing adherence, contract utilization, rebate profitability, channel mix, and forecast…