Retail Sales Specialist; Part-time

Responsibilities

The part‑time Retail Sales Specialist will work under the direction of the Bemis Bath Shoppe manager. This role will include all phases of day‑to‑day activity associated with the Bemis Bath Shoppe & Boutique.

• Provide friendly, courteous customer service using cross‑selling techniques to guide, direct and influence the purchasing decision. In store & via phone.
• Product consultation and demonstration. Function as a consultant in terms of product function and design. Staying up to date with product knowledge as product offerings change.
• Cash register sales, order fulfillment, phone sales, process customer orders/returns and all related transactions.
• Assist with store operations including daily opening and closing, cash reconciliation, display changes, product receiving/stock counts, general housekeeping, point of sale problem solving, and preparation of reporting.
• Assist with merchandising of displays to maintain a sophisticated product presentation.
• Inventory control/ replenishment. Maintain proper stock levels.
• Miscellaneous projects as required.

• High school diploma or equivalent.
• Post high school education preferred.
• Ability to become a product knowledge expert, including understanding the differences in materials, components, functionality, and the application best suited for the customer.
• Ability to interact and provide excellent customer service both in‑person and on the phone.
• Ability to maintain a positive, professional attitude at all times.
• Experience with design and/or a creative background a strong plus.
• Microsoft Office experience (Outlook, Excel, Word).
• Exceptional verbal and written communication skills.
• Strong attention to detail with ability to prioritize and multitask.
• Ability to be self‑motivated and directed, working with minimum supervision necessary.
• Ability to work flexible hours (16 to 22 hours per week/average) including some Saturdays.