Retail Sales Specialist; Part-time

Retail Sales Specialist

The part-time Retail Sales Specialist will work under the direction of the Bemis Bath Shoppe manager. This role will include all phases of day-to-day activity associated with the Bemis Bath Shoppe & Boutique.

• Provide friendly, courteous customer service using cross-selling techniques to guide, direct and influence the purchasing decision. In store & via phone.
• Product consultation and demonstration. Function as a consultant in terms of product function and design. Staying up to date with product knowledge as product offerings change.
• Cash register sales, order fulfillment, phone sales, process customer orders/returns and all related transactions.
• Assist with store operations including daily opening and closing, cash reconciliation, display changes, product receiving/stock counts, general housekeeping, point of sale problem solving, and preparation of reporting.
• Assist with merchandising of displays to maintain a sophisticated product presentation.
• Inventory control/replenishment. Maintain proper stock levels.
• Miscellaneous projects as required.

Qualifications:

• High school diploma or equivalent.
• Post high school education preferred.
• Ability to become a product knowledge expert, including understanding the differences in materials, components, functionality, and the application best suited for the customer.
• Ability to interact and provide excellent customer service both in-person and on the phone.
• Ability to maintain a positive, professional attitude at all times.
• Experience with design and/or a creative background a strong plus.
• Microsoft Office experience (Outlook, Excel, Word).
• Exceptional verbal and written communication skills.
• Strong attention to detail with ability to prioritize and multitask.
• Ability to be self-motivated and directed, working with minimum supervision necessary.
• Ability to work flexible hours (16 to 22 hours per week/average) including some Saturdays.