Field Support Associate

FIELD SUPPORT ASSOCIATE position – We are hiring immediately for a full-time role.

Location
:
Canteen - 2335 Union Avenue, Sheboygan, WI 53081.

Note:

online applications accepted only
.

Schedule
:
Full-time schedule. Monday through Friday, 7:30 am to 4:00 pm. More details upon interview.

Requirement
:
Previous computer, collections, and Excel experience is preferred.

• Assists financial department with various administrative tasks
• Process A/R Invoices – Previous collection experience preferred
• Investigate and resolve cash overage/shortage variances and warehouse discrepancies
• Assist with data entry, documentation, and audit preparation

Pay Range
: $19.00 per hour to $21.00 per hour.

Internal Employee Referral Bonus Available

Job Summary

Job Summary

This position will be assisting both operations and finance on the office coffee side of the business in the sense that you will be responsible for:

• Setting up new customer accounts in our billing system.
• Assisting customers with questions about their invoices or deliveries and working with operations on how to address the issues.
• Ensuring credit cards on file are charged on a regular basis, which supports the finance collections team.
• Ensuring invoices are reviewed daily and sent out regularly by email or physical copies, which supports the finance collections team.
• Keeping the system up to date regarding equipment affecting rental billing.
• Assist operations in placing fresh food orders for office coffee clients.
• Manually key orders when necessary.
• Complete price book increases that occur 1-2x a year.
• Assist in other ad hoc duties that arise.
• Must be able to multi-task, meet deadlines, take initiative, problem solve, and communicate with clients by phone and email.

Associates Benefits

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates
:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, see internal guidance.

About Compass Group
:
Achieving leadership in the food service industry

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req

Canteen