Customer Service Representative
Listed on 2026-09-21
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service, Bilingual
JOB REQUIREMENTS:
Why NEBAT? Trusted. Genuine. Successful. National
Exchange Bank & Trust is an independent, family-owned bank with big bank
abilities, serving southeastern Wisconsin. Founded in 1933, we are a
trusted business partner, employer, and community member. At National
Exchange Bank & Trust, you will enjoy a flexible, friendly, family
environment, a rewarding career, and opportunities to make a difference
in the communities we serve. We believe in bringing out the best in our
talent and are committed to fostering an inclusive environment of growth
and development.
Position Summary As a Customer Services Representative,you will have the opportunity to create a difference in the lives of our
customers every single day. Providing guidance to help customers make
decisions about their financial needs. Completing teller transactions
including cashing checks, processing deposits, and withdrawals. Offering
appropriate bank products and services. Balancing and maintaining a cash
drawer with accuracy and attention to detail.
Essential Knowledge & SkillsThe following skills are needed to be successful in your banking
career as a Customer Service Representative:
Interpersonal skills
necessary to relate to and empathize with customers and coworkers to
maintain a friendly demeanor throughout the day. Be able to operate
standard office, and bank equipment and required software including
Microsoft Word, Excel, Outlook, and Teams. Ability to communicate
effectively via phone, email and in person. A high school diploma or
equivalent.
Benefits OfferedNational Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees
- including:
Health, Dental, and Vision Insurance Health Savings Account - with Employer Contributions Short and Long Term Disability Employer Paid
- Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts,
- Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
- 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible
- scheduling Education Assistance Program Product & Service Discounts &
- more!
This is a fully on-site role; remote work is not available.
National Exchange Bank & Trust is an equal opportunity employer of minorities, women, protected veterans and individuals with disabilities.
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