Systems Engineer - ServiceNow
Job in
Sheboygan, Sheboygan County, Wisconsin, 53082, USA
Listed on 2026-02-03
Listing for:
Acuity Insurance, Inc
Full Time
position Listed on 2026-02-03
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Headquarters - WI
2800 South Taylor Drive
Sheboygan, WI 53081, USA
Acuity is seeking a Systems Engineer who is a Service Now subject matter expert and is highly skilled and experienced with a strong background in Service Now development and administration, with a proven track record of implementing and managing Service Now solutions. This role requires a deep understanding of IT Service Management (ITSM) processes and the ability to work collaboratively with various departments to enhance the Service Now platform.
Internal Final date to receive applications:
February 10th, 2026
ESSENTIAL FUNCTIONS:
- Strong understanding of ITSM processes and best practices.
- Experience with Service Now modules such as Incident Management, Problem Management, Change Management, Asset Management, and IT Operations Management (ITOM).
- Experience configuring and customizing Service Now GRC/IRM modules (Policy, Risk, Audit, Vendor Risk) to meet business requirements.
- Knowledge of Service Now integration capabilities, including REST and SOAP APIs.
- Experience with Service Now CMDB, Discovery, and Service Mapping.
- Ability to
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